Kotter, John P., 1947-

A sense of urgency / John Kotter. - Boston, Mass. : Harvard Business Press, c2008. - xii, 196 p. : ill. ; 22 cm.

It all starts with a sense of urgency -- Complacency and false urgency -- Increasing true urgency: one strategy, four tactics -- Tactic one: bring the outside in -- Tactic two: behave with urgency every day -- Tactic three: find opportunity in crises -- Tactic four: deal with NoNos -- Keeping urgency up -- The future: begin today.

In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change.

9781422179710 1422179710


Organizational change.

658.406 / KOS 2008

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