Rule, Colin.

Online dispute resolution for business : B2B, e-commerce, consumer, employment, insurance, and other commercial conflicts / Colin Rule. - 1st ed. - San Francisco : Jossey-Bass, 2002. - ix, 326 p. ; 24 cm.

Includes bibliographical references (p. 311-318) and index.

0787957313


Arbitration and award--Automation.
Dispute resolution (Law)--Automation.
Internet--Law and legislation.

347 / RUO 2002

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