Kaplan, Robert S.
The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, c1996. - xi, 322 p. : ill. ; 24 cm.
Includes index.
0875846513 (alk. paper) 9780875846514
Industrial productivity--Measurement.
Strategic planning.
Organizational effectiveness--Evaluation.
658.4012 / KAB 1996
The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, c1996. - xi, 322 p. : ill. ; 24 cm.
Includes index.
0875846513 (alk. paper) 9780875846514
Industrial productivity--Measurement.
Strategic planning.
Organizational effectiveness--Evaluation.
658.4012 / KAB 1996