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Service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman and Steve Walton

By: Metters, Richard.
Contributor(s): King-Metters, Kathryn | Walton, Steve | Pullman, Madeleine.
Material type: materialTypeLabelBookDescription: 370 p. : ill. ; 24 cm.ISBN: 9788131501603.Subject(s): Customer services. -- Management | Customer services. -- Case studies. -- ManagementDDC classification: 658
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658 MES 2006 (Browse shelf) Available 10211
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658 MAE 2003 Executive's guide to web services / 658 MAE 2003 Executive's guide to web services / 658 MCN 2000 The new Machiavelli : 658 MES 2006 Service operations management / 658 MOU 2009 Islamic management / 658 MOU 2009 Islamic management / 658 MOU 2009 Islamic management /

Includes bibliographical references and index.

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Last Updated on 27 November 2018
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