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Marketing management / Philip Kotler, Kevin Lane Keller. Mithileshwar Jha, Abraham Koshy.

By: Kotler, Philip.
Contributor(s): Keller, Kevin Lane, 1956- | Koshy, Abraham | Jha, Mithileshwar.
Material type: materialTypeLabelBookPublisher: Upper Saddle River, N.J. : New Delhi : Prentice Hall, Pearson, c2013Edition: 14th [ed.].Description: xxv, 596, [127] p. : col. ill. ; 29 cm.ISBN: 9788131767160; 0132102927.Subject(s): Marketing -- ManagementDDC classification: 658.8
Contents:
Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets.
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Includes bibliographical references and index.

Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets.

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