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Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty / Phillip Van Hooser.

By: Van Hooser, Phillip, 1957-.

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BookPublisher: Hoboken, N.J. : Wiley, c2005Description: xii, 188 p. ; 23 cm.ISBN: 9780471748076 (cloth); 0471748072 (cloth).Subject(s): Customer services

| Customer loyalty

| Customer relations

DDC classification: 658.812 Online resources: Table of contents only | Contributor biographical information | Publisher description

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Item type	Current location	Call number	Status	Date due	Barcode
Books	Eastern University Library General Stacks	658.812 HOW 2005 (Browse shelf)	Not For Loan		08541

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