Thriving under fire : turn difficult customers into business success / John Faisandier.
By: Faisandier, John.
Material type:
BookPublisher: New Zealand : Steele Roboerts, c2009Description: 149 p.: ill.; 23cm.Subject(s): Customer relations | Conflict managementDDC classification: 658.45
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Eastern University Library General Stacks | 658.45 FAT 2009 (Browse shelf) | Not For Loan | 15589 |
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| 658.45 BOB 2009 Business communication today / | 658.45 BOB 2011 Business communication today / | 658.45 BOB 2011 Business communication essentials / | 658.45 FAT 2009 Thriving under fire : | 658.45 GOL 2008 The levity effect : | 658.45 GOL 2008 The levity effect : | 658.45 HAE 2014 Effective business communication/ |
Includes index
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