Thriving under fire : turn difficult customers into business success / John Faisandier.
By: Faisandier, John.
Material type: BookPublisher: New Zealand : Steele Roboerts, c2009Description: 149 p.: ill.; 23cm.Subject(s): Customer relations | Conflict managementDDC classification: 658.45Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Eastern University Library General Stacks | 658.45 FAT 2009 (Browse shelf) | Not For Loan | 15589 |
Includes index
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